Delivery & Collection
Select your delivery option when checking out
Delivery
We have a number of delivery options, Monday to Saturday for you to choose from, each product has it’s own delivery options so please select your rental dates on a product page to view the options available.
Same Day
Same Day before 6pm
London Only
Limited availability check product page
Limited availability check product page
Next Day
Standard Next Day 8am - 6pm
Your delivery will be between 8am - 6pm on the starting date of your booking
Next Day Before 12pm
Your delivery will arrive before 12pm on the starting date of your booking
Next Day Before 9am
Your delivery will arrive before 9am on the starting date of your booking
Saturday
Saturday before 12pm
Your delivery will be between 8am - 12pm on the starting date of your booking
Saturday before 9:30am
Your delivery will arrive before 9:30am on the starting date of your booking
Collection
You will receive a call the day before your collection to confirm your collection slot. If you don’t receive a call please call0330 241 5076to confirm.
Without confirmation your collection will not be made.
Without confirmation your collection will not be made.
Standard Collection
On the day 8am - 8pm
Your collection will be between 9am - 6pm on the end date of your booking, please confirm your collection the day before.
Delivery Information
Our courier offers nationwide delivery.
We've teamed up with DX to offer you exceptional delivery services, with easy parcel tracking:https://my.dxdelivery.com
Here's an overview of what to expect:
Delivery
You'll be notified by both email and text messages of your delivery progress.
- Tracking Number:You'll receive an email wth your tracking number as soon as DX has your parcel.
- Making Changes to Your Delivery:Follow the link in your delivery notification to make any changes to your delivery.
- Delivered:We are notified that you've received your parcel. Please make sure to keep your packaging for your collection.
Collection
Your products will be collected in the same packaging they were delivered in so no need to worry about packaging!
- Collection Date & Time:Your collection will be on the end date and time you selected, you'll receive a phone call to confirm your collection a day in advance, if you don't receive a call please contact:0330 241 5076.
- Re-pack:Re-pack your products in to their packaging.
- Returns Label:Your driver will arrive with a collection label so you don't need to worry about it!
Our wheelchairs come in our smart flat-pack boxes
Watch our short ‘How to’ on how they work: